*Added rewrited ticket system - by Machiavelli

--HG--
branch : trunk

sql/updates/725_characters.sql

@@ -0,0 +1,6 @@
+ALTER TABLE `character_ticket` RENAME TO `gm_tickets`; 
+ALTER TABLE gm_tickets CHANGE `guid` `playerGuid` int(11) unsigned NOT NULL default '0'; 
+ALTER TABLE gm_tickets CHANGE `ticket_id` `guid` int(11) unsigned NOT NULL default '0'; 
+ALTER TABLE gm_tickets CHANGE `ticket_text` `message` text(0) NOT NULL;
+ALTER TABLE gm_tickets CHANGE `ticket_lastchange` `timestamp` int(10) NOT NULL default '0';
+ALTER TABLE gm_tickets ADD( `closed` bit(1) NOT NULL, `assignedto` int(10) NOT NULL default '0', `comment` text(0) NOT NULL default '');␍

sql/updates/725_world.sql

@@ -0,0 +1,30 @@
+DELETE FROM `trinity_string` WHERE (`entry`='290');  
+DELETE FROM `trinity_string` WHERE (`entry`='296'); 
+DELETE FROM `trinity_string` WHERE (`entry`='289');
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2000, '|cff00ff00New ticket from|r|cffff00ff %s.|r |cff00ff00Ticket entry:|r|cffff00ff %d.|r', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2001, '|cff00ff00Character|r|cffff00ff %s |r|cff00ff00edited his/her ticket:|r|cffff00ff %d.|r', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2002, '|cff00ff00Character|r|cffff00ff %s |r|cff00ff00abandoned ticket entry:|r|cffff00ff %d.|r', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2003, '|cffff00ff %s|r |cff00ff00closed ticket|r |cffff00ff %d.|r', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2004, 'Ticket %d permanently deleted by %s.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2005, 'Ticket not found.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2007, 'Please close ticket before deleting it permanently.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2008, 'Ticket %d is already assigned to GM %s.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2009, '%u Tickets succesfully reloaded from the database.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2010, 'Showing list of open tickets.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2011, 'Showing list of open tickets whose creator is online.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2012, 'Invalid name specified. Name should be that of an online Gamemaster.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2013, 'This ticket is already assigned to yourself. To unassign use .ticket unassign %d and then reassign.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2014, 'Ticket %d is not assigned, you cannot unassign it.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2015, 'You cannot unassign tickets from staffmembers with a higher security level than yourself.', '', '', '', '', '', '', '', ''); 
+INSERT INTO trinity_string (`entry`, `content_default`, `content_loc1`, `content_loc2`, `content_loc3`, `content_loc4`, `content_loc5`, `content_loc6`, `content_loc7`, `content_loc8`) VALUES (2016, 'Cannot close ticket %d, it is assigned to another GM.', '', '', '', '', '', '', '', ''); 
+DELETE FROM `command` WHERE (`name` LIKE '%ticket%');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket list','1','Displays a list of open GM tickets.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket onlinelist','1','Displays a list of open GM tickets whose owner is online.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket viewname','1','Usage: .ticket viewname $creatorname. \r\nReturns details about specified ticket. Ticket must be open and not deleted.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket viewid','1','Usage: .ticket viewid $ticketid.\r\nReturns details about specified ticket. Ticket must be open and not deleted.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket close','2','Usage: .ticket close $ticketid.\r\nCloses the specified ticket. Does not delete permanently.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket delete','3','Usage: .ticket delete $ticketid.\r\nDeletes the specified ticket permanently. Ticket must be closed first.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket assign','3','Usage: .ticket assign $ticketid $gmname.\r\nAssigns the specified ticket to the specified Game Master.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket unassign','3','Usage: .ticket unassign $ticketid.\r\nUnassigns the specified ticket from the current assigned Game Master.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.ticket comment','2','Usage: .ticket comment $ticketid $comment.\r\nAllows the adding or modifying of a comment to the specified ticket.');
+INSERT INTO `command` (`name`,`security`,`help`) VALUES ('.reload tickets','4','Usage: .reload tickets.\r\nReloads GM Tickets from the database and re-caches them into memory.');

src/game/Chat.cpp

@@ -33,6 +33,7 @@
 #include "MapManager.h"
 #include "GridNotifiersImpl.h"
 #include "CellImpl.h"
+#include "TicketMgr.h"
 
 bool ChatHandler::load_command_table = true;
 
@@ -298,6 +299,7 @@ ChatCommand * ChatHandler::getCommandTable()
         { "locales_page_text",           SEC_ADMINISTRATOR, true,  &ChatHandler::HandleReloadLocalesPageTextCommand,         "", NULL },
         { "locales_quest",               SEC_ADMINISTRATOR, true,  &ChatHandler::HandleReloadLocalesQuestCommand,            "", NULL },
 		{ "waypoint_scripts",            SEC_ADMINISTRATOR, true,  &ChatHandler::HandleReloadWpScriptsCommand,				 "", NULL },
+		{ "tickets",					 SEC_ADMINISTRATOR, true,  &ChatHandler::HandleGMTicketReloadCommand,				 "", NULL },
 
         { "",                            SEC_ADMINISTRATOR, true,  &ChatHandler::HandleReloadCommand,                        "", NULL },
         { NULL,                          0,                 false, NULL,                                                     "", NULL }
@@ -499,10 +501,25 @@ ChatCommand * ChatHandler::getCommandTable()
         { NULL,             0,                  false, NULL,                                           "", NULL }
     };
 
+	static ChatCommand ticketCommandTable[] =
+	{
+		{ "list",			SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketListCommand,				"", NULL },
+		{ "onlinelist",		SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketListOnlineCommand,		"", NULL },
+		{ "viewname",		SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketGetByNameCommand,		"", NULL },
+		{ "viewid",			SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketGetByIdCommand,			"", NULL },
+		{ "close",			SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketCloseByIdCommand,		"", NULL },
+		{ "delete",			SEC_ADMINISTRATOR,	false, &ChatHandler::HandleGMTicketDeleteByIdCommand,		"", NULL },
+		{ "assign",			SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketAssignToCommand,			"", NULL },
+		{ "unassign",		SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketUnAssignCommand,			"", NULL },
+		{ "comment",		SEC_MODERATOR,		false, &ChatHandler::HandleGMTicketCommentCommand,			"", NULL },
+		{ NULL,				0,					false, NULL,												"", NULL }
+	};
+
     static ChatCommand commandTable[] =
     {
         { "account",        SEC_PLAYER,         true,  NULL,                                           "", accountCommandTable },
         { "gm",             SEC_MODERATOR,      true,  NULL,                                           "", gmCommandTable },
+		{ "ticket",			SEC_MODERATOR,		true,  NULL,										   "", ticketCommandTable },
         { "npc",            SEC_MODERATOR,      false, NULL,                                           "", npcCommandTable },
         { "go",             SEC_MODERATOR,      false, NULL,                                           "", goCommandTable },
         { "learn",          SEC_MODERATOR,      false, NULL,                                           "", learnCommandTable },
@@ -576,8 +593,6 @@ ChatCommand * ChatHandler::getCommandTable()
         { "additemset",     SEC_ADMINISTRATOR,  false, &ChatHandler::HandleAddItemSetCommand,          "", NULL },
         { "bank",           SEC_ADMINISTRATOR,  false, &ChatHandler::HandleBankCommand,                "", NULL },
         { "wchange",        SEC_ADMINISTRATOR,  false, &ChatHandler::HandleChangeWeather,              "", NULL },
-        { "ticket",         SEC_GAMEMASTER,     true,  &ChatHandler::HandleTicketCommand,              "", NULL },
-        { "delticket",      SEC_GAMEMASTER,     true,  &ChatHandler::HandleDelTicketCommand,           "", NULL },
         { "maxskill",       SEC_ADMINISTRATOR,  false, &ChatHandler::HandleMaxSkillCommand,            "", NULL },
         { "setskill",       SEC_ADMINISTRATOR,  false, &ChatHandler::HandleSetSkillCommand,            "", NULL },
         { "whispers",       SEC_MODERATOR,      false, &ChatHandler::HandleWhispersCommand,            "", NULL },

src/game/Chat.h

@@ -46,7 +46,7 @@ class ChatHandler
     public:
         explicit ChatHandler(WorldSession* session) : m_session(session) {}
         explicit ChatHandler(Player* player) : m_session(player->GetSession()) {}
-        ~ChatHandler() {}
+	     ~ChatHandler() {}
 
         static void FillMessageData( WorldPacket *data, WorldSession* session, uint8 type, uint32 language, const char *channelName, uint64 target_guid, const char *message, Unit *speaker);
 
@@ -72,6 +72,7 @@ class ChatHandler
         int ParseCommands(const char* text);
 
         virtual char const* GetName() const;
+		
     protected:
         explicit ChatHandler() : m_session(NULL) {}      // for CLI subclass
 
@@ -404,8 +405,20 @@ class ChatHandler
         bool HandleResetTalentsCommand(const char * args);
 
         bool HandleResetAllCommand(const char * args);
-        bool HandleTicketCommand(const char* args);
+
-        bool HandleDelTicketCommand(const char* args);
+		
+		// GM ticket command handlers
+		bool HandleGMTicketListCommand(const char* args);
+		bool HandleGMTicketListOnlineCommand(const char* args);
+		bool HandleGMTicketGetByIdCommand(const char* args);
+		bool HandleGMTicketGetByNameCommand(const char* args);
+		bool HandleGMTicketCloseByIdCommand(const char* args);
+		bool HandleGMTicketAssignToCommand(const char* args);
+		bool HandleGMTicketUnAssignCommand(const char* args);
+		bool HandleGMTicketCommentCommand(const char* args);
+		bool HandleGMTicketDeleteByIdCommand(const char* args);
+		bool HandleGMTicketReloadCommand(const char*);
+
         bool HandleMaxSkillCommand(const char* args);
         bool HandleSetSkillCommand(const char* args);
         bool HandleListCreatureCommand(const char* args);
@@ -490,7 +503,7 @@ class ChatHandler
         void SetSentErrorMessage(bool val){ sentErrorMessage = val;};
     private:
         WorldSession * m_session;                           // != NULL for chat command call and NULL for CLI command
-
+		
         // common global flag
         static bool load_command_table;
         bool sentErrorMessage;

src/game/GMTicketHandler.cpp

@@ -1,177 +0,0 @@
-/*
- * Copyright (C) 2005-2008 MaNGOS 
- *
- * Copyright (C) 2008 Trinity 
- *
- * This program is free software; you can redistribute it and/or modify
- * it under the terms of the GNU General Public License as published by
- * the Free Software Foundation; either version 2 of the License, or
- * (at your option) any later version.
- *
- * This program is distributed in the hope that it will be useful,
- * but WITHOUT ANY WARRANTY; without even the implied warranty of
- * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
- * GNU General Public License for more details.
- *
- * You should have received a copy of the GNU General Public License
- * along with this program; if not, write to the Free Software
- * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
- */
-
-#include "Common.h"
-#include "Language.h"
-#include "WorldPacket.h"
-#include "Log.h"
-#include "GMTicketMgr.h"
-#include "ObjectAccessor.h"
-#include "Player.h"
-#include "Chat.h"
-
-void WorldSession::SendGMTicketGetTicket(uint32 status, char const* text)
-{
-    int len = text ? strlen(text) : 0;
-    WorldPacket data( SMSG_GMTICKET_GETTICKET, (4+len+1+4+2+4+4) );
-    data << uint32(status);                                 // standard 0x0A, 0x06 if text present
-    if(status == 6)
-    {
-        data << text;                                       // ticket text
-        data << uint8(0x7);                                 // ticket category
-        data << float(0);                                   // time from ticket creation?
-        data << float(0);                                   // const
-        data << float(0);                                   // const
-        data << uint8(0);                                   // const
-        data << uint8(0);                                   // const
-    }
-    SendPacket( &data );
-}
-
-void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/ )
-{
-    WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
-    data << (uint32)time(NULL);
-    data << (uint32)0;
-    SendPacket( &data );
-
-    GMTicket* ticket = ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow());
-    if(ticket)
-        SendGMTicketGetTicket(0x06,ticket->GetText());
-    else
-        SendGMTicketGetTicket(0x0A,0);
-}
-
-void WorldSession::HandleGMTicketUpdateTextOpcode( WorldPacket & recv_data )
-{
-    CHECK_PACKET_SIZE(recv_data,1);
-
-    std::string ticketText;
-    recv_data >> ticketText;
-
-    if(GMTicket* ticket = ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
-        ticket->SetText(ticketText.c_str());
-    else
-        sLog.outError("Ticket update: Player %s (GUID: %u) doesn't have active ticket", GetPlayer()->GetName(), GetPlayer()->GetGUIDLow());
-}
-
-void WorldSession::HandleGMTicketDeleteOpcode( WorldPacket & /*recv_data*/ )
-{
-    ticketmgr.Delete(GetPlayer()->GetGUIDLow());
-
-    WorldPacket data( SMSG_GMTICKET_DELETETICKET, 4 );
-    data << uint32(9);
-    SendPacket( &data );
-
-    SendGMTicketGetTicket(0x0A, 0);
-}
-
-void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
-{
-    CHECK_PACKET_SIZE(recv_data, 4*4+1+2*4);
-
-    uint32 map;
-    float x, y, z;
-    std::string ticketText = "";
-    uint32 unk1, unk2;
-
-    recv_data >> map >> x >> y >> z;                        // last check 2.4.3
-    recv_data >> ticketText;
-
-    // recheck
-    CHECK_PACKET_SIZE(recv_data,4*4+(ticketText.size()+1)+2*4);
-
-    recv_data >> unk1 >> unk2;
-    // note: the packet might contain more data, but the exact structure of that is unknown
-
-    sLog.outDebug("TicketCreate: map %u, x %f, y %f, z %f, text %s, unk1 %u, unk2 %u", map, x, y, z, ticketText.c_str(), unk1, unk2);
-
-    if(ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
-    {
-        WorldPacket data( SMSG_GMTICKET_CREATE, 4 );
-        data << uint32(1);
-        SendPacket( &data );
-        return;
-    }
-
-    ticketmgr.Create(_player->GetGUIDLow(), ticketText.c_str());
-
-    WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
-    data << (uint32)time(NULL);
-    data << (uint32)0;
-    SendPacket( &data );
-
-    data.Initialize( SMSG_GMTICKET_CREATE, 4 );
-    data << uint32(2);
-    SendPacket( &data );
-    DEBUG_LOG("update the ticket\n");
-
-    //TODO: Guard player map
-    HashMapHolder<Player>::MapType &m = ObjectAccessor::Instance().GetPlayers();
-    for(HashMapHolder<Player>::MapType::iterator itr = m.begin(); itr != m.end(); ++itr)
-    {
-        if(itr->second->GetSession()->GetSecurity() >= SEC_GAMEMASTER && itr->second->isAcceptTickets())
-            ChatHandler(itr->second).PSendSysMessage(LANG_COMMAND_TICKETNEW,GetPlayer()->GetName());
-    }
-}
-
-void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/ )
-{
-    WorldPacket data( SMSG_GMTICKET_SYSTEMSTATUS,4 );
-    data << uint32(1);                                      // we can also disable ticket system by sending 0 value
-
-    SendPacket( &data );
-}
-
-void WorldSession::HandleGMSurveySubmit( WorldPacket & recv_data)
-{
-    // GM survey is shown after SMSG_GM_TICKET_STATUS_UPDATE with status = 3
-    CHECK_PACKET_SIZE(recv_data,4+4);
-    uint32 x;
-    recv_data >> x;                                         // answer range? (6 = 0-5?)
-    sLog.outDebug("SURVEY: X = %u", x);
-
-    uint8 result[10];
-    memset(result, 0, sizeof(result));
-    for( int i = 0; i < 10; ++i)
-    {
-        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+4);
-        uint32 questionID;
-        recv_data >> questionID;                            // GMSurveyQuestions.dbc
-        if (!questionID)
-            break;
-
-        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1+1);
-        uint8 value;
-        std::string unk_text;
-        recv_data >> value;                                 // answer
-        recv_data >> unk_text;                              // always empty?
-
-        result[i] = value;
-        sLog.outDebug("SURVEY: ID %u, value %u, text %s", questionID, value, unk_text.c_str());
-    }
-
-    CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1);
-    std::string comment;
-    recv_data >> comment;                                   // addional comment
-    sLog.outDebug("SURVEY: comment %s", comment.c_str());
-
-    // TODO: chart this data in some way
-}

src/game/GMTicketMgr.cpp

@@ -1,82 +0,0 @@
-/*
- * Copyright (C) 2005-2008 MaNGOS 
- *
- * Copyright (C) 2008 Trinity 
- *
- * This program is free software; you can redistribute it and/or modify
- * it under the terms of the GNU General Public License as published by
- * the Free Software Foundation; either version 2 of the License, or
- * (at your option) any later version.
- *
- * This program is distributed in the hope that it will be useful,
- * but WITHOUT ANY WARRANTY; without even the implied warranty of
- * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
- * GNU General Public License for more details.
- *
- * You should have received a copy of the GNU General Public License
- * along with this program; if not, write to the Free Software
- * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
- */
-
-#include "Common.h"
-#include "Database/DatabaseEnv.h"
-#include "Database/SQLStorage.h"
-#include "GMTicketMgr.h"
-#include "ObjectMgr.h"
-#include "ProgressBar.h"
-#include "Policies/SingletonImp.h"
-#include "Player.h"
-#include "ObjectDefines.h"
-
-INSTANTIATE_SINGLETON_1(GMTicketMgr);
-
-void GMTicketMgr::LoadGMTickets()
-{
-    m_GMTicketMap.clear();                                  // For reload case
-
-    QueryResult *result = CharacterDatabase.Query(
-        //      0     1           2
-        "SELECT guid, ticket_text,UNIX_TIMESTAMP(ticket_lastchange) FROM character_ticket");
-
-    if( !result )
-    {
-        barGoLink bar( 1 );
-
-        bar.step();
-
-        sLog.outString();
-        sLog.outString(">> Loaded `character_ticket`, table is empty.");
-        return;
-    }
-
-    barGoLink bar( result->GetRowCount() );
-
-    uint32 count = 0;
-
-    do
-    {
-        bar.step();
-
-        Field* fields = result->Fetch();
-
-        uint32 guid = fields[0].GetUInt32();
-        m_GMTicketMap[guid] = GMTicket(guid, fields[1].GetCppString(), time_t(fields[2].GetUInt64()));
-        ++count;
-
-    } while (result->NextRow());
-    delete result;
-
-    sLog.outString();
-    sLog.outString( ">> Loaded %d GM tickets", count );
-}
-
-void GMTicketMgr::DeleteAll()
-{
-    for(GMTicketMap::iterator itr = m_GMTicketMap.begin(); itr != m_GMTicketMap.end(); ++itr)
-    {
-        if(Player* owner = objmgr.GetPlayer(MAKE_NEW_GUID(itr->first,0,HIGHGUID_PLAYER)))
-            owner->GetSession()->SendGMTicketGetTicket(0x0A,0);
-    }
-    CharacterDatabase.PExecute("DELETE FROM character_ticket");
-    m_GMTicketMap.clear();
-}

src/game/GMTicketMgr.h

@@ -1,125 +0,0 @@
-/*
- * Copyright (C) 2005-2008 MaNGOS <http://getmangos.com/>
- *
- * This program is free software; you can redistribute it and/or modify
- * it under the terms of the GNU General Public License as published by
- * the Free Software Foundation; either version 2 of the License, or
- * (at your option) any later version.
- *
- * This program is distributed in the hope that it will be useful,
- * but WITHOUT ANY WARRANTY; without even the implied warranty of
- * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
- * GNU General Public License for more details.
- *
- * You should have received a copy of the GNU General Public License
- * along with this program; if not, write to the Free Software
- * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
- */
-
-#ifndef _GMTICKETMGR_H
-#define _GMTICKETMGR_H
-
-#include "Policies/Singleton.h"
-#include "Database/DatabaseEnv.h"
-#include "Util.h"
-#include <map>
-
-class GMTicket
-{
-    public:
-        explicit GMTicket()
-        {
-        }
-
-        GMTicket(uint32 guid, const std::string& text, time_t update) : m_guid(guid), m_text(text), m_lastUpdate(update)
-        {
-
-        }
-
-        const char* GetText() const
-        {
-            return m_text.c_str();
-        }
-
-        uint64 GetLastUpdate() const
-        {
-            return m_lastUpdate;
-        }
-
-        void SetText(const char* text)
-        {
-            m_text = text ? text : "";
-            m_lastUpdate = time(NULL);
-
-            std::string escapedString = m_text;
-            CharacterDatabase.escape_string(escapedString);
-            CharacterDatabase.PExecute("UPDATE character_ticket SET ticket_text = '%s' WHERE guid = '%u'", escapedString.c_str(), m_guid);
-        }
-
-        void DeleteFromDB() const
-        {
-            CharacterDatabase.PExecute("DELETE FROM character_ticket WHERE guid = '%u' LIMIT 1", m_guid);
-        }
-
-        void SaveToDB() const
-        {
-            CharacterDatabase.BeginTransaction();
-            DeleteFromDB();
-
-            std::string escapedString = m_text;
-            CharacterDatabase.escape_string(escapedString);
-
-            CharacterDatabase.PExecute("INSERT INTO character_ticket (guid, ticket_text) VALUES ('%u', '%s')", m_guid, escapedString.c_str());
-            CharacterDatabase.CommitTransaction();
-        }
-    private:
-        uint32 m_guid;
-        std::string m_text;
-        time_t m_lastUpdate;
-};
-typedef std::map<uint32, GMTicket> GMTicketMap;
-
-class GMTicketMgr
-{
-    public:
-        GMTicketMgr() {  }
-        ~GMTicketMgr() {  }
-
-        void LoadGMTickets();
-
-        GMTicket* GetGMTicket(uint32 guid)
-        {
-            GMTicketMap::iterator itr = m_GMTicketMap.find(guid);
-            if(itr == m_GMTicketMap.end())
-                return NULL;
-            return &(itr->second);
-        }
-
-        size_t GetTicketCount() const
-        {
-            return m_GMTicketMap.size();
-        }
-
-        void Delete(uint32 guid)
-        {
-            GMTicketMap::iterator itr = m_GMTicketMap.find(guid);
-            if(itr == m_GMTicketMap.end())
-                return;
-            itr->second.DeleteFromDB();
-            m_GMTicketMap.erase(itr);
-        }
-
-        void DeleteAll();
-
-        void Create(uint32 guid, const char* text)
-        {
-            GMTicket t = GMTicket(guid, text, time(NULL));
-            t.SaveToDB();
-            m_GMTicketMap[guid] = t;
-        }
-    private:
-        GMTicketMap m_GMTicketMap;
-};
-
-#define ticketmgr Trinity::Singleton<GMTicketMgr>::Instance()
-#endif

src/game/Language.h

@@ -269,15 +269,9 @@ enum TrinityStrings
     LANG_COMMAND_WHISPERON              = 285,
     LANG_COMMAND_WHISPEROFF             = 286,
     LANG_COMMAND_CREATGUIDNOTFOUND      = 287,
-    LANG_COMMAND_TICKETCOUNT            = 288,
+	// TICKET STRINGS NEED REWRITE // 288-296 FREE
-    LANG_COMMAND_TICKETNEW              = 289,
+   
-    LANG_COMMAND_TICKETVIEW             = 290,
+	// END
-    LANG_COMMAND_TICKETON               = 291,
-    LANG_COMMAND_TICKETOFF              = 292,
-    LANG_COMMAND_TICKENOTEXIST          = 293,
-    LANG_COMMAND_ALLTICKETDELETED       = 294,
-    LANG_COMMAND_TICKETPLAYERDEL        = 295,
-    LANG_COMMAND_TICKETDEL              = 296,
     LANG_COMMAND_SPAWNDIST              = 297,
     LANG_COMMAND_SPAWNTIME              = 298,
     LANG_COMMAND_MODIFY_HONOR           = 299,
@@ -763,7 +757,25 @@ enum TrinityStrings
     LANG_MUST_MALE_OR_FEMALE            = 1119,
     LANG_YOU_CHANGE_GENDER              = 1120,
     LANG_YOUR_GENDER_CHANGED            = 1121,
-    // Room for more level 3              1122-1199 not used
+   
+	// Ticket Strings 2000-2020
+	LANG_COMMAND_TICKETNEW              = 2000, 
+   LANG_COMMAND_TICKETUPDATED          = 2001, 
+	LANG_COMMAND_TICKETPLAYERABANDON    = 2002,
+	LANG_COMMAND_TICKETCLOSED			= 2003,
+	LANG_COMMAND_TICKETDELETED			= 2004,
+	LANG_COMMAND_TICKETNOTEXIST         = 2005,
+	LANG_COMMAND_TICKETCLOSEFIRST       = 2007, 
+	LANG_COMMAND_TICKETALREADYASSIGNED  = 2008,
+	LANG_COMMAND_TICKETRELOAD			= 2009,
+	LANG_COMMAND_TICKETSHOWLIST			= 2010,
+   LANG_COMMAND_TICKETSHOWONLINELIST	= 2011,
+	LANG_COMMAND_TICKETASSIGNERROR_A	= 2012,
+	LANG_COMMAND_TICKETASSIGNERROR_B	= 2013,
+	LANG_COMMAND_TICKETNOTASSIGNED		= 2014,
+	LANG_COMMAND_TICKETUNASSIGNSECURITY = 2015,
+	LANG_COMMAND_TICKETCANNOTCLOSE		= 2016,
+
 
     // Trinity strings             5000-9999
     LANG_COMMAND_FREEZE                 = 5000,

src/game/Level1.cpp

@@ -34,6 +34,8 @@
 #include "CellImpl.h"
 #include "InstanceSaveMgr.h"
 #include "Util.h"
+#include "TicketMgr.h"
+
 #ifdef _DEBUG_VMAPS
 #include "VMapFactory.h"
 #endif
@@ -265,6 +267,319 @@ bool ChatHandler::HandleGMChatCommand(const char* args)
     return false;
 }
 
+bool ChatHandler::HandleGMTicketListCommand(const char* args)
+{
+	SendSysMessage(LANG_COMMAND_TICKETSHOWLIST);
+	for(GmTicketList::iterator itr = ticketmgr.GM_TicketList.begin(); itr != ticketmgr.GM_TicketList.end(); ++itr)
+	{
+		if((*itr)->closed)
+			continue;
+
+		std::stringstream message;
+		message << "|cff00ff00Ticket|r: |cff00ccff" << (*itr)->guid;
+		message << ".|r |cff00ff00created by:|r |cff00ccff" << (*itr)->name;
+		message << ".|r |cff00ff00Last change:|r |cff00ccff " << secsToTimeString(time(NULL) - (*itr)->timestamp, true, false) << " ago.";
+		if((*itr)->assignedToGM != 0 && objmgr.GetPlayer((*itr)->assignedToGM))
+		{
+			std::string gmname = objmgr.GetPlayer((*itr)->assignedToGM)->GetName();
+			message << "|r |cff00ff00Assigned to:|r |cff00ccff " << gmname;
+		}
+		SendGlobalGMSysMessage(message.str().c_str());
+	}
+	return true;
+}
+
+
+bool ChatHandler::HandleGMTicketListOnlineCommand(const char* args)
+{
+	SendSysMessage(LANG_COMMAND_TICKETSHOWONLINELIST);
+	for(GmTicketList::iterator itr = ticketmgr.GM_TicketList.begin(); itr != ticketmgr.GM_TicketList.end(); ++itr)
+	{
+		if((*itr)->closed || !objmgr.GetPlayer((*itr)->playerGuid))
+			continue;
+		
+		std::stringstream message;
+		message << "|cff00ff00Ticket|r: |cff00ccff" << (*itr)->guid;
+		message << ".|r |cff00ff00created by:|r |cff00ccff" << (*itr)->name;
+		message << ".|r |cff00ff00Last change:|r |cff00ccff " << secsToTimeString((time(NULL) - (*itr)->timestamp), true, false) << " ago.";
+		if((*itr)->assignedToGM != 0 && objmgr.GetPlayer((*itr)->assignedToGM))
+		{
+			std::string gmname = objmgr.GetPlayer((*itr)->assignedToGM)->GetName();
+			message << "|r |cff00ff00Assigned to:|r |cff00ccff " << gmname;
+		}
+		SendGlobalGMSysMessage(message.str().c_str());
+	}
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketGetByIdCommand(const char* args)
+{
+	if(!*args)
+		return false;
+	
+	uint64 tguid = atoi(args);
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(tguid);
+	if(!ticket)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	
+	std::stringstream message;
+	message << "|cff00ff00Ticket|r: |cff00ccff" << ticket->guid;
+	message << ".|r |cff00ff00created by:|r |cff00ccff" << ticket->name;
+	message << ".|r |cff00ff00Last change:|r |cff00ccff " << secsToTimeString((time(NULL)-ticket->timestamp), true, false) << " ago.";
+	if(ticket->assignedToGM != 0 && objmgr.GetPlayer(ticket->assignedToGM))
+	{
+		std::string gmname = objmgr.GetPlayer(ticket->assignedToGM)->GetName();
+		message << "|r |cff00ff00Assigned to:|r |cff00ccff " << gmname;
+	}
+	message << "|r\n|cff00ff00Message:|r " << ticket->message;
+	if(ticket->comment != "")
+	{
+		message << "|r |cff00ff00Comment:|r |cff00ccff " << ticket->comment;
+	}
+	PSendSysMessage(message.str().c_str());
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketGetByNameCommand(const char* args)
+{
+	if(!*args)
+		return false;
+	
+	GM_Ticket *ticket = ticketmgr.GetGMTicketByName(args);
+	if(!ticket)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	
+	std::stringstream message;
+	message << "|cff00ff00Ticket|r: |cff00ccff" << ticket->guid;
+	message << ".|r |cff00ff00created by:|r |cff00ccff" << ticket->name;
+	message << ".|r |cff00ff00Last change:|r |cff00ccff " << secsToTimeString((time(NULL)-ticket->timestamp), true, false) << " ago.";
+	if(ticket->assignedToGM != 0 && objmgr.GetPlayer(ticket->assignedToGM))
+	{
+		std::string gmname = objmgr.GetPlayer(ticket->assignedToGM)->GetName();
+		message << "|r |cff00ff00Assigned to:|r |cff00ccff " << gmname;
+	}
+	message << "|r\n|cff00ff00Message:|r " << ticket->message;
+	if(ticket->comment != "")
+	{
+		message << "|r |cff00ff00Comment:|r |cff00ccff " << ticket->comment;
+	}
+	PSendSysMessage(message.str().c_str());
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketCloseByIdCommand(const char* args)
+{
+	if(!*args)
+		return false;
+	
+	uint64 tguid = atoi(args);
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(tguid);
+	if(!ticket || ticket->closed)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	if(ticket && ticket->assignedToGM != m_session->GetPlayer()->GetGUID())
+	{
+		PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->guid);
+
+	}
+	sWorld.SendGMText(LANG_COMMAND_TICKETCLOSED, ticket->name, ticket->guid);
+	ticketmgr.RemoveGMTicket(ticket->guid);
+	Player *plr = objmgr.GetPlayer(ticket->playerGuid);
+
+	if(!plr || !plr->IsInWorld())
+		return true;
+
+	// send abandon ticket
+	WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
+	data << uint32(9);
+	plr->GetSession()->SendPacket( &data );
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketAssignToCommand(const char* args)
+{
+	if(!*args)
+		return false;
+
+	char* tguid = strtok((char*)args, " ");
+	uint64 ticketGuid = atoi(tguid);
+	char* targetgm = strtok( NULL, " ");
+
+	if(!targetgm)
+		return false;
+
+	std::string targm = targetgm;
+
+	if(!normalizePlayerName(targm))
+		return false;
+
+	Player *cplr = m_session->GetPlayer();
+	std::string gmname;
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(ticketGuid);
+
+	if(!ticket || ticket->closed)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	Player *plr = objmgr.GetPlayer(targm.c_str());
+	if(!plr || !plr->IsInWorld() || plr->GetSession()->GetSecurity() < SEC_MODERATOR)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A);
+		return true;
+	}
+	if(ticket->assignedToGM == plr->GetGUID())
+	{
+		PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->guid);
+		return true;
+	}
+	if(ticket->assignedToGM != 0 && ticket->assignedToGM != cplr->GetGUID())
+	{
+		Player *aplr = objmgr.GetPlayer(ticket->assignedToGM);
+		if(aplr && aplr->IsInWorld())
+		{
+			gmname = aplr->GetName();
+			PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->guid, gmname.c_str());
+			return true;
+		}
+	}
+	
+	ticket->assignedToGM = plr->GetGUID();
+	ticketmgr.UpdateGMTicket(ticket);
+	std::stringstream ss;
+	ss << "|cff00ff00Ticket:|r ";
+	ss << "|cffff00ff" << ticket->guid << ". " << cplr->GetName() << "|r";
+	ss << "|cff00ff00 assigned to:|r ";
+	ss << "|cffff00ff\"" << targetgm << "\".";
+	SendGlobalGMSysMessage(ss.str().c_str());
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketUnAssignCommand(const char* args)
+{
+	if(!*args)
+		return false;
+
+	uint64 ticketGuid = atoi(args);
+	Player *cplr = m_session->GetPlayer();
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(ticketGuid);
+
+	if(!ticket|| ticket->closed)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	if(ticket->assignedToGM = 0)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETNOTASSIGNED);
+		return true;
+	}
+
+	Player *plr = objmgr.GetPlayer(ticket->assignedToGM);
+	
+	if(plr && plr->IsInWorld() && plr->GetSession()->GetSecurity() > cplr->GetSession()->GetSecurity())
+	{
+		SendSysMessage(LANG_COMMAND_TICKETUNASSIGNSECURITY);
+		return true;
+	}
+	
+	std::stringstream ss;
+	ss << "|cff00ff00Ticket:|r ";
+	ss << "|cffff00ff" << ticket->guid << ". " << cplr->GetName() << "|r";
+	ss << "|cff00ff00 unassigned.|r";
+	SendGlobalGMSysMessage(ss.str().c_str());
+	ticket->assignedToGM = 0;
+	ticketmgr.UpdateGMTicket(ticket);
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketCommentCommand(const char* args)
+{
+	if(!args)
+		return false;
+
+	char* tguid = strtok((char*)args, " ");
+	uint64 ticketGuid = atoi(tguid);
+	char* comment = strtok( NULL, "\n");
+
+	if(!comment)
+		return false;
+
+	std::string gmname; 
+	Player *cplr = m_session->GetPlayer();
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(ticketGuid);
+
+	if(!ticket || ticket->closed)
+	{
+		PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
+		return true;
+	}
+	if(ticket->assignedToGM = 0 && ticket->assignedToGM != cplr->GetGUID())
+	{
+		gmname = objmgr.GetPlayer(ticket->assignedToGM)->GetName();
+		PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->guid, gmname.c_str());
+		return true;
+	}
+
+	ticket->comment = comment;
+	ticketmgr.UpdateGMTicket(ticket);
+	std::stringstream ss;
+	ss << "|cff00ff00Ticket:|r ";
+	ss << "|cffff00ff" << ticket->guid << ". " << cplr->GetName() << "|r";
+	ss << "|cff00ff00 added comment:|r ";
+	ss << "|cffff00ff\"" << ticket->comment << "\".";
+	SendGlobalGMSysMessage(ss.str().c_str());
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketDeleteByIdCommand(const char* args) 
+{
+	if(!*args)
+		return false;
+	uint64 ticketGuid = atoi(args);
+	GM_Ticket *ticket = ticketmgr.GetGMTicket(ticketGuid);
+
+	if(!ticket)
+	{
+		PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST, ticketGuid);
+		return true;
+	}
+	if(!ticket->closed)
+	{
+		SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST);
+		return true;
+	}
+	
+	std::string gmname = m_session->GetPlayer()->GetName();
+	sWorld.SendGMText(LANG_COMMAND_TICKETDELETED, ticket->guid, gmname.c_str());
+	ticketmgr.DeleteGMTicketPermanently(ticket->guid);
+	Player *plr = objmgr.GetPlayer(ticket->playerGuid);
+	if(plr && plr->IsInWorld())
+	{
+		// Force abandon ticket
+		WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
+		data << uint32(9);
+		plr->GetSession()->SendPacket( &data );
+	}
+
+	ticket = NULL;
+	return true;
+}
+
+bool ChatHandler::HandleGMTicketReloadCommand(const char*)
+{
+	ticketmgr.LoadGMTickets();
+	return true;
+}
+
 //Enable\Dissable Invisible mode
 bool ChatHandler::HandleVisibleCommand(const char* args)
 {
@@ -280,7 +595,7 @@ bool ChatHandler::HandleVisibleCommand(const char* args)
     {
         m_session->GetPlayer()->SetGMVisible(true);
         m_session->SendNotification(LANG_INVISIBLE_VISIBLE);
-        return true;
+		return true;
     }
 
     if (argstr == "off")

src/game/Level2.cpp

@@ -36,7 +36,6 @@
 #include "GameEvent.h"
 #include "SpellMgr.h"
 #include "AccountMgr.h"
-#include "GMTicketMgr.h"
 #include "WaypointManager.h"
 #include "Util.h"
 #include <cctype>
@@ -1941,191 +1940,6 @@ bool ChatHandler::HandlePInfoCommand(const char* args)
     return true;
 }
 
-//show tickets
-void ChatHandler::ShowTicket(uint64 guid, char const* text, char const* time)
-{
-    std::string name;
-    if(!objmgr.GetPlayerNameByGUID(guid,name))
-        name = GetTrinityString(LANG_UNKNOWN);
-
-    PSendSysMessage(LANG_COMMAND_TICKETVIEW, name.c_str(),time,text);
-}
-
-//ticket commands
-bool ChatHandler::HandleTicketCommand(const char* args)
-{
-    char* px = strtok((char*)args, " ");
-
-    // ticket<end>
-    if (!px)
-    {
-		if(!m_session)
-		{
-			SendSysMessage(LANG_PLAYER_NOT_FOUND);
-			SetSentErrorMessage(true);
-			return false;
-		}
-
-        size_t count = ticketmgr.GetTicketCount();
-
-        bool accept = m_session->GetPlayer()->isAcceptTickets();
-		
-		PSendSysMessage(LANG_COMMAND_TICKETCOUNT, count, accept ?  GetTrinityString(LANG_ON) : GetTrinityString(LANG_OFF));
-        return true;
-    }
-
-    // ticket on
-    if(strncmp(px,"on",3) == 0)
-    {
-		if(!m_session)
-		{
-			SendSysMessage(LANG_PLAYER_NOT_FOUND);
-			SetSentErrorMessage(true);
-			return false;
-		}
-
-        m_session->GetPlayer()->SetAcceptTicket(true);
-        SendSysMessage(LANG_COMMAND_TICKETON);
-        return true;
-    }
-
-    // ticket off
-    if(strncmp(px,"off",4) == 0)
-    {
-		if(!m_session)
-		{
-			SendSysMessage(LANG_PLAYER_NOT_FOUND);
-			SetSentErrorMessage(true);
-			return false;
-		}
-
-        m_session->GetPlayer()->SetAcceptTicket(false);
-        SendSysMessage(LANG_COMMAND_TICKETOFF);
-        return true;
-    }
-
-    // ticket #num
-    int num = atoi(px);
-    if(num > 0)
-    {
-        QueryResult *result = CharacterDatabase.PQuery("SELECT guid,ticket_text,ticket_lastchange FROM character_ticket ORDER BY ticket_id ASC "_OFFSET_, num-1);
-
-        if(!result)
-        {
-            PSendSysMessage(LANG_COMMAND_TICKENOTEXIST, num);
-            SetSentErrorMessage(true);
-            return false;
-        }
-
-        Field* fields = result->Fetch();
-
-        uint32 guid = fields[0].GetUInt32();
-        char const* text = fields[1].GetString();
-        char const* time = fields[2].GetString();
-
-        ShowTicket(MAKE_NEW_GUID(guid, 0, HIGHGUID_PLAYER),text,time);
-        delete result;
-        return true;
-    }
-
-    std::string name = px;
-
-    if(!normalizePlayerName(name))
-    {
-        SendSysMessage(LANG_PLAYER_NOT_FOUND);
-        SetSentErrorMessage(true);
-        return false;
-    }
-
-    uint64 guid = objmgr.GetPlayerGUIDByName(name);
-
-    if(!guid)
-        return false;
-
-    // ticket $char_name
-    GMTicket* ticket = ticketmgr.GetGMTicket(GUID_LOPART(guid));
-    if(!ticket)
-        return false;
-
-    std::string time = TimeToTimestampStr(ticket->GetLastUpdate());
-
-    ShowTicket(guid, ticket->GetText(), time.c_str());
-
-    return true;
-}
-
-//dell all tickets
-bool ChatHandler::HandleDelTicketCommand(const char *args)
-{
-    char* px = strtok((char*)args, " ");
-    if (!px)
-        return false;
-
-    // delticket all
-    if(strncmp(px,"all",4) == 0)
-    {
-        ticketmgr.DeleteAll();
-        SendSysMessage(LANG_COMMAND_ALLTICKETDELETED);
-        return true;
-    }
-
-    int num = (uint32)atoi(px);
-
-    // delticket #num
-    if(num > 0)
-    {
-        QueryResult* result = CharacterDatabase.PQuery("SELECT guid FROM character_ticket ORDER BY ticket_id ASC "_OFFSET_,num-1);
-        if(!result)
-        {
-            PSendSysMessage(LANG_COMMAND_TICKENOTEXIST, num);
-            SetSentErrorMessage(true);
-            return false;
-        }
-
-        Field* fields = result->Fetch();
-
-        uint32 guid = fields[0].GetUInt32();
-        delete result;
-
-        ticketmgr.Delete(guid);
-
-        //notify player
-        if(Player* pl = objmgr.GetPlayer(MAKE_NEW_GUID(guid, 0, HIGHGUID_PLAYER)))
-        {
-            pl->GetSession()->SendGMTicketGetTicket(0x0A, 0);
-            PSendSysMessage(LANG_COMMAND_TICKETPLAYERDEL, pl->GetName());
-        }
-        else
-            PSendSysMessage(LANG_COMMAND_TICKETDEL);
-
-        return true;
-    }
-
-    std::string name = px;
-
-    if(!normalizePlayerName(name))
-    {
-        SendSysMessage(LANG_PLAYER_NOT_FOUND);
-        SetSentErrorMessage(true);
-        return false;
-    }
-
-    uint64 guid = objmgr.GetPlayerGUIDByName(name);
-
-    if(!guid)
-        return false;
-
-    // delticket $char_name
-    ticketmgr.Delete(GUID_LOPART(guid));
-
-    // notify players about ticket deleting
-    if(Player* sender = objmgr.GetPlayer(guid))
-        sender->GetSession()->SendGMTicketGetTicket(0x0A,0);
-
-    PSendSysMessage(LANG_COMMAND_TICKETPLAYERDEL,px);
-    return true;
-}
-
 //set spawn dist of creature
 bool ChatHandler::HandleNpcSpawnDistCommand(const char* args)
 {

src/game/Makefile.am

@@ -116,9 +116,6 @@ $(srcdir)/GameObject.cpp \
 $(srcdir)/GameObject.h \
 $(srcdir)/GlobalEvents.cpp \
 $(srcdir)/GlobalEvents.h \
-$(srcdir)/GMTicketHandler.cpp \
-$(srcdir)/GMTicketMgr.cpp \
-$(srcdir)/GMTicketMgr.h \
 $(srcdir)/GossipDef.cpp \
 $(srcdir)/GossipDef.h \
 $(srcdir)/GridDefines.h \
@@ -256,6 +253,9 @@ $(srcdir)/TargetedMovementGenerator.h \
 $(srcdir)/TaxiHandler.cpp \
 $(srcdir)/TemporarySummon.cpp \
 $(srcdir)/TemporarySummon.h \
+$(srcdir)/TicketHandler.cpp \
+$(srcdir)/TicketMgr.cpp \
+$(srcdir)/TicketMgr.h \
 $(srcdir)/tools.cpp \
 $(srcdir)/Tools.h \
 $(srcdir)/TotemAI.cpp \

src/game/Opcodes.cpp

@@ -547,7 +547,7 @@ OpcodeHandler opcodeTable[NUM_MSG_TYPES] =
     /*0x204*/ { "CMSG_DECHARGE",                    STATUS_NEVER,    &WorldSession::Handle_NULL                     },
     /*0x205*/ { "CMSG_GMTICKET_CREATE",             STATUS_LOGGEDIN, &WorldSession::HandleGMTicketCreateOpcode      },
     /*0x206*/ { "SMSG_GMTICKET_CREATE",             STATUS_NEVER,    &WorldSession::Handle_ServerSide               },
-    /*0x207*/ { "CMSG_GMTICKET_UPDATETEXT",         STATUS_LOGGEDIN, &WorldSession::HandleGMTicketUpdateTextOpcode  },
+    /*0x207*/ { "CMSG_GMTICKET_UPDATETEXT",         STATUS_LOGGEDIN, &WorldSession::HandleGMTicketUpdateOpcode		 },
     /*0x208*/ { "SMSG_GMTICKET_UPDATETEXT",         STATUS_NEVER,    &WorldSession::Handle_ServerSide               },
     /*0x209*/ { "SMSG_ACCOUNT_DATA_TIMES",          STATUS_NEVER,    &WorldSession::Handle_ServerSide               },
     /*0x20A*/ { "CMSG_REQUEST_ACCOUNT_DATA",        STATUS_LOGGEDIN, &WorldSession::HandleRequestAccountData        },
@@ -838,7 +838,7 @@ OpcodeHandler opcodeTable[NUM_MSG_TYPES] =
     /*0x327*/ { "CMSG_GM_UPDATE_TICKET_STATUS",     STATUS_NEVER,    &WorldSession::Handle_NULL                     },
     /*0x328*/ { "SMSG_GM_TICKET_STATUS_UPDATE",     STATUS_NEVER,    &WorldSession::Handle_ServerSide               },
     /*0x329*/ { "MSG_SET_DUNGEON_DIFFICULTY",       STATUS_LOGGEDIN, &WorldSession::HandleDungeonDifficultyOpcode   },
-    /*0x32A*/ { "CMSG_GMSURVEY_SUBMIT",             STATUS_LOGGEDIN, &WorldSession::HandleGMSurveySubmit            },
+	/*0x32A*/ { "CMSG_GMSURVEY_SUBMIT",             STATUS_LOGGEDIN, &WorldSession::Handle_NULL				        },//&WorldSession::HandleGMSurveySubmit
     /*0x32B*/ { "SMSG_UPDATE_INSTANCE_OWNERSHIP",   STATUS_NEVER,    &WorldSession::Handle_ServerSide               },
     /*0x32C*/ { "CMSG_IGNORE_KNOCKBACK_CHEAT",      STATUS_NEVER,    &WorldSession::Handle_NULL                     },
     /*0x32D*/ { "SMSG_CHAT_PLAYER_AMBIGUOUS",       STATUS_NEVER,    &WorldSession::Handle_ServerSide               },

src/game/Player.cpp

@@ -268,9 +268,7 @@ Player::Player (WorldSession *session): Unit()
     m_divider = 0;
 
     m_ExtraFlags = 0;
-    if(GetSession()->GetSecurity() >= SEC_GAMEMASTER)
+   
-        SetAcceptTicket(true);
-
     // players always accept
     if(GetSession()->GetSecurity() == SEC_PLAYER)
         SetAcceptWhispers(true);
@@ -14313,17 +14311,6 @@ bool Player::LoadFromDB( uint32 guid, SqlQueryHolder *holder )
                 break;
         }
 
-        switch(sWorld.getConfig(CONFIG_GM_ACCEPT_TICKETS))
-        {
-            default:
-            case 0:                        break;           // disable
-            case 1: SetAcceptTicket(true); break;           // enable
-            case 2:                                         // save state
-            if(extraflags & PLAYER_EXTRA_GM_ACCEPT_TICKETS)
-                SetAcceptTicket(true);
-            break;
-        }
-
         switch(sWorld.getConfig(CONFIG_GM_CHAT))
         {
             default:

src/game/Player.h

@@ -496,7 +496,6 @@ enum PlayerExtraFlags
 {
     // gm abilities
     PLAYER_EXTRA_GM_ON              = 0x0001,
-    PLAYER_EXTRA_GM_ACCEPT_TICKETS  = 0x0002,
     PLAYER_EXTRA_ACCEPT_WHISPERS    = 0x0004,
     PLAYER_EXTRA_TAXICHEAT          = 0x0008,
     PLAYER_EXTRA_GM_INVISIBLE       = 0x0010,
@@ -959,8 +958,6 @@ class TRINITY_DLL_SPEC Player : public Unit
         void InitTaxiNodesForLevel() { m_taxi.InitTaxiNodesForLevel(getRace(),getLevel()); }
         bool ActivateTaxiPathTo(std::vector<uint32> const& nodes, uint32 mount_id = 0 , Creature* npc = NULL);
                                                             // mount_id can be used in scripting calls
-        bool isAcceptTickets() const { return GetSession()->GetSecurity() >= SEC_GAMEMASTER && (m_ExtraFlags & PLAYER_EXTRA_GM_ACCEPT_TICKETS); }
-        void SetAcceptTicket(bool on) { if(on) m_ExtraFlags |= PLAYER_EXTRA_GM_ACCEPT_TICKETS; else m_ExtraFlags &= ~PLAYER_EXTRA_GM_ACCEPT_TICKETS; }
         bool isAcceptWhispers() const { return m_ExtraFlags & PLAYER_EXTRA_ACCEPT_WHISPERS; }
         void SetAcceptWhispers(bool on) { if(on) m_ExtraFlags |= PLAYER_EXTRA_ACCEPT_WHISPERS; else m_ExtraFlags &= ~PLAYER_EXTRA_ACCEPT_WHISPERS; }
         bool isGameMaster() const { return m_ExtraFlags & PLAYER_EXTRA_GM_ON; }

src/game/TicketHandler.cpp

@@ -0,0 +1,186 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS 
+ *
+ * Copyright (C) 2008 Trinity 
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#include "Language.h"
+#include "ObjectAccessor.h"
+#include "WorldPacket.h"
+#include "Common.h"
+#include "Log.h"
+#include "ObjectAccessor.h"
+#include "Player.h"
+#include "Chat.h"
+#include "TicketMgr.h"
+#include "World.h"
+#include "Chat.h"
+
+
+void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
+{
+	// always do a packet check
+    CHECK_PACKET_SIZE(recv_data, 4*4+1+2*4);
+
+    uint32 map;
+    float x, y, z;
+    std::string ticketText = "";
+	std::string ticketText2 = "";
+	GM_Ticket *ticket = new GM_Ticket;
+
+	WorldPacket data(SMSG_GMTICKET_CREATE, 4);
+
+	// recv Data
+	recv_data >> map;
+	recv_data >> x;
+	recv_data >> y;
+	recv_data >> z;
+	recv_data >> ticketText;
+
+	// get additional data
+	recv_data >> ticketText2;
+	
+	// assign values
+	ticket->name = GetPlayer()->GetName();
+	ticket->guid = ticketmgr.GenerateTicketID();
+	ticket->playerGuid = GetPlayer()->GetGUID();
+	ticket->message = ticketText;
+	ticket->timestamp = time(NULL);
+	ticket->closed = false;
+	ticket->assignedToGM = 0;
+	ticket->comment = "";
+
+	// remove ticket by player, shouldn't happen
+	ticketmgr.RemoveGMTicketByPlayer(GetPlayer()->GetGUID());
+	
+	// add ticket
+	ticketmgr.AddGMTicket(ticket, false);
+
+	// Response - no errors
+	data << uint32(2);
+
+	// Send ticket creation
+	SendPacket(&data);
+	
+	sWorld.SendGMText(LANG_COMMAND_TICKETNEW, ticket->name.c_str(), ticket->guid);
+	
+}
+
+void WorldSession::HandleGMTicketUpdateOpcode( WorldPacket & recv_data)
+{
+	// always do a packet check
+	CHECK_PACKET_SIZE(recv_data,1); 
+
+	std::string message = "";
+	time_t t = time(NULL);
+
+	WorldPacket data(SMSG_GMTICKET_UPDATETEXT, 4);
+
+	// recv Data
+	recv_data >> message;
+
+	// Update Ticket
+	GM_Ticket *ticket = ticketmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
+
+	// Check if player has a GM Ticket yet
+	if(!ticket) 
+	{
+		// Response - error couldnt find existing Ticket
+		data << uint32(1);
+
+		// Send packet
+		SendPacket(&data);
+		return;
+	}
+
+	ticket->message = message;
+	ticket->timestamp = (uint32)t;
+
+	ticketmgr.UpdateGMTicket(ticket);
+
+	// Response - no errors
+	data << uint32(2);
+
+	// Send packet
+	SendPacket(&data);
+
+	sWorld.SendGMText(LANG_COMMAND_TICKETUPDATED, GetPlayer()->GetName(), ticket->guid);
+
+}
+
+void WorldSession::HandleGMTicketDeleteOpcode( WorldPacket & /*recv_data*/)
+{
+	// NO recv_data, NO packet check size
+
+	GM_Ticket* ticket = ticketmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
+
+	// Remove Tickets from Player
+	ticketmgr.RemoveGMTicketByPlayer(GetPlayer()->GetGUID());
+
+	// Response - no errors
+	WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
+	data << uint32(9);
+	// Send Packet
+	SendPacket(&data);
+
+	sWorld.SendGMText(LANG_COMMAND_TICKETPLAYERABANDON, GetPlayer()->GetName(), ticket->guid );
+}
+
+void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/)
+{
+	// NO recv_data NO packet size check
+
+	WorldPacket data(SMSG_GMTICKET_GETTICKET, 400);
+	
+	// get Current Ticket
+	GM_Ticket *ticket = ticketmgr.GetGMTicketByPlayer(GetPlayer()->GetGUID());
+
+	// check for existing ticket
+	if(!ticket) 
+	{
+		data << uint32(10);
+		// send packet
+		SendPacket(&data);
+		return;
+	}
+
+	// Send current Ticket
+	data << uint32(6); // unk ?
+	data << ticket->message.c_str();
+
+	SendPacket(&data);
+
+
+}
+
+void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/)
+{
+	// NO recv_data NO packet size check
+
+	WorldPacket data(SMSG_GMTICKET_SYSTEMSTATUS, 4);
+
+	// Response - System is working Fine
+
+	// No need for checks, ticket system is active
+	// in case of disactivity, this should be set to (0)
+
+	data << uint32(1);
+	
+	
+	// Send Packet
+	SendPacket(&data);
+}

src/game/TicketMgr.cpp

@@ -0,0 +1,207 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS 
+ *
+ * Copyright (C) 2008 Trinity 
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#include "TicketMgr.h"
+#include "Policies/SingletonImp.h"
+#include "World.h"
+#include "ObjectMgr.h"
+#include "Language.h"
+#include "Player.h"
+INSTANTIATE_SINGLETON_1( TicketMgr );
+
+#include "Common.h"
+//#include "Log.h"
+#include "ObjectAccessor.h"
+
+
+
+GM_Ticket* TicketMgr::GetGMTicket(uint64 ticketGuid)
+{
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->guid == ticketGuid)
+		{
+			return (*i);
+		}
+		++i;
+	}
+	return NULL;
+}
+
+GM_Ticket* TicketMgr::GetGMTicketByPlayer(uint64 playerGuid)
+{
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->playerGuid == playerGuid && !(*i)->closed)
+		{
+			return (*i);
+		}
+		++i;
+	}
+	return NULL;
+}
+
+GM_Ticket* TicketMgr::GetGMTicketByName(const char* name)
+{
+	std::string pname = name;
+	if(!normalizePlayerName(pname))
+		return NULL;
+
+	Player *plr = objmgr.GetPlayer(pname.c_str());
+	if(!plr)
+		return NULL;
+	
+	uint64 playerGuid = plr->GetGUID();
+
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->playerGuid == playerGuid && !(*i)->closed)
+		{
+			return (*i);
+		}
+		++i;
+	}
+	return NULL;
+}
+
+void TicketMgr::AddGMTicket(GM_Ticket *ticket, bool startup)
+{
+	ASSERT( ticket );
+	GM_TicketList.push_back(ticket);
+
+	// save
+	if(!startup)
+		SaveGMTicket(ticket);
+}
+
+void TicketMgr::DeleteGMTicketPermanently(uint64 ticketGuid)
+{
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->guid == ticketGuid)
+		{
+			i = GM_TicketList.erase(i);
+		}
+		else
+		{
+			++i;
+		}
+	}
+
+	// delete database record
+	CharacterDatabase.PExecute("DELETE FROM gm_tickets WHERE guid=%u", ticketGuid);
+}
+
+
+void TicketMgr::LoadGMTickets()
+{
+	// Delete all out of object holder
+	GM_TicketList.clear();
+	QueryResult *result = CharacterDatabase.Query( "SELECT `guid`, `playerGuid`, `name`, `message`, `timestamp`, `closed`, `assignedto`, `comment` FROM gm_tickets WHERE deleted = '0'" );
+	GM_Ticket *ticket;
+	
+	//ticket = NULL;
+	if(!result)
+		return;
+
+	do
+	{
+		Field *fields = result->Fetch();
+		ticket = new GM_Ticket;
+		ticket->guid = fields[0].GetUInt64();
+		ticket->playerGuid = fields[1].GetUInt64();
+		ticket->name = fields[2].GetString();
+		ticket->message = fields[3].GetString();
+		ticket->timestamp = fields[4].GetUInt32();
+		ticket->closed = fields[5].GetUInt16();
+		ticket->assignedToGM = fields[6].GetUInt64();
+		ticket->comment = fields[7].GetString();
+
+		AddGMTicket(ticket, true);
+
+	} while( result->NextRow() );
+
+	sWorld.SendGMText(LANG_COMMAND_TICKETRELOAD, result->GetRowCount());
+
+	delete result;
+}
+
+void TicketMgr::RemoveGMTicket(uint64 ticketGuid)
+{
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->guid == ticketGuid && !(*i)->closed)
+		{
+			(*i)->closed = true;
+			SaveGMTicket((*i));
+		}
+		++i;
+	}
+}
+
+
+void TicketMgr::RemoveGMTicketByPlayer(uint64 playerGuid)
+{
+	for(GmTicketList::iterator i = GM_TicketList.begin(); i != GM_TicketList.end();)
+	{
+		if((*i)->playerGuid == playerGuid && !(*i)->closed)
+		{
+			(*i)->closed = true;
+			SaveGMTicket((*i));
+		}
+		++i;
+	}
+}
+
+void TicketMgr::SaveGMTicket(GM_Ticket* ticket)
+{
+	std::stringstream ss;
+	ss << "REPLACE INTO gm_tickets (`guid`, `playerGuid`, `name`, `message`, `timestamp`, `closed`, `assignedto`, `comment`) VALUES(";
+	ss << ticket->guid << ", ";
+	ss << ticket->playerGuid << ", '";
+	ss << ticket->name << "', '";
+	ss << ticket->message << "', " ;
+	ss << ticket->timestamp << ", ";
+	ss << ticket->closed << ", '";
+	ss << ticket->assignedToGM << "', '";
+	ss << ticket->comment << "');";
+
+	CharacterDatabase.BeginTransaction();
+	CharacterDatabase.Execute(ss.str().c_str());
+	CharacterDatabase.CommitTransaction();
+		
+}
+
+void TicketMgr::UpdateGMTicket(GM_Ticket *ticket)
+{
+	SaveGMTicket(ticket);
+}
+
+uint64 TicketMgr::GenerateTicketID()
+{
+	QueryResult *result = CharacterDatabase.Query("SELECT MAX(guid) FROM gm_tickets");
+	if(result)
+	{
+		m_ticketid = result->Fetch()[0].GetUInt64() + 1;
+		delete result;
+	}
+
+	return m_ticketid;
+}

src/game/TicketMgr.h

@@ -0,0 +1,89 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS 
+ *
+ * Copyright (C) 2008 Trinity 
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#ifndef _TICKETMGR_H
+#define _TICKETMGR_H
+
+#include "Policies/Singleton.h"
+#include "Database/DatabaseEnv.h"
+#include "Util.h"
+#include "Config/ConfigEnv.h"
+#include <map>
+
+struct GM_Ticket
+{
+	uint64 guid;
+	uint64 playerGuid;
+	std::string name;
+	std::string message;
+	uint64 timestamp;
+	bool closed;
+	uint64 assignedToGM;
+	std::string comment;
+};
+
+enum GMticketType
+{
+	GM_TICKET_TYPE_STUCK				= 1,
+	GM_TICKET_TYPE_BEHAVIOR_HARASSMENT	= 2,
+	GM_TICKET_TYPE_GUILD				= 3,
+	GM_TICKET_TYPE_ITEM					= 4,
+	GM_TICKET_TYPE_ENVIRONMENTAL		= 5,
+	GM_TICKET_TYPE_NON_QUEST_CREEP		= 6,
+	GM_TICKET_TYPE_QUEST_QUEST_NPC		= 7,
+	GM_TICKET_TYPE_TECHNICAL			= 8,
+	GM_TICKET_TYPE_ACCOUNT_BILLING		= 9,
+	GM_TICKET_TYPE_CHARACTER			= 10
+};
+
+// Map Typedef
+typedef std::list<GM_Ticket*>                                       GmTicketList;
+
+class TicketMgr
+{
+	public:
+		TicketMgr(){}	//constructor
+		~TicketMgr(){}	//destructor
+
+		// Object Holder
+		GmTicketList         GM_TicketList;
+
+		void AddGMTicket(GM_Ticket *ticket, bool startup);
+		void DeleteAllRemovedGMTickets();
+		void DeleteGMTicketPermanently(uint64 ticketGuid);
+		void LoadGMTickets();
+		void RemoveGMTicketByPlayer(uint64 playerGuid);
+		void RemoveGMTicket(uint64 ticketGuid);
+		void UpdateGMTicket(GM_Ticket *ticket);
+		void SaveGMTicket(GM_Ticket* ticket);
+		
+		uint64 TicketMgr::GenerateTicketID();
+		GM_Ticket* GetGMTicket(uint64 ticketGuid);
+		GM_Ticket* GetGMTicketByPlayer(uint64 playerGuid);
+		GM_Ticket* GetGMTicketByName(const char *name);
+		
+
+	protected:
+		uint64 m_ticketid;
+};
+
+#endif
+#define ticketmgr Trinity::Singleton<TicketMgr>::Instance()
+

src/game/World.cpp

@@ -59,7 +59,7 @@
 #include "CellImpl.h"
 #include "InstanceSaveMgr.h"
 #include "WaypointManager.h"
-#include "GMTicketMgr.h"
+#include "TicketMgr.h"
 #include "Util.h"
 #include "Language.h"
 #include "CreatureGroups.h"
@@ -737,14 +737,11 @@ void World::LoadConfigSettings(bool reload)
     }
 
     m_configs[CONFIG_GM_LOGIN_STATE]       = sConfig.GetIntDefault("GM.LoginState",2);
-    m_configs[CONFIG_GM_ACCEPT_TICKETS]    = sConfig.GetIntDefault("GM.AcceptTickets",2);
     m_configs[CONFIG_GM_CHAT]              = sConfig.GetIntDefault("GM.Chat",2);
     m_configs[CONFIG_GM_WISPERING_TO]      = sConfig.GetIntDefault("GM.WhisperingTo",2);
-
     m_configs[CONFIG_GM_IN_GM_LIST]        = sConfig.GetBoolDefault("GM.InGMList",false);
     m_configs[CONFIG_GM_IN_WHO_LIST]       = sConfig.GetBoolDefault("GM.InWhoList",false);
     m_configs[CONFIG_GM_LOG_TRADE]         = sConfig.GetBoolDefault("GM.LogTrade", false);
-
     m_configs[CONFIG_START_GM_LEVEL] = sConfig.GetIntDefault("GM.StartLevel", 1);
     if(m_configs[CONFIG_START_GM_LEVEL] < m_configs[CONFIG_START_PLAYER_LEVEL])
     {

src/game/World.h

@@ -121,7 +121,6 @@ enum WorldConfigs
     CONFIG_MAX_PRIMARY_TRADE_SKILL,
     CONFIG_MIN_PETITION_SIGNS,
     CONFIG_GM_LOGIN_STATE,
-    CONFIG_GM_ACCEPT_TICKETS,
     CONFIG_GM_CHAT,
     CONFIG_GM_WISPERING_TO,
     CONFIG_GM_IN_GM_LIST,

src/game/WorldSession.h

@@ -268,14 +268,15 @@ class TRINITY_DLL_SPEC WorldSession
         void HandleLogoutRequestOpcode(WorldPacket& recvPacket);
         void HandlePlayerLogoutOpcode(WorldPacket& recvPacket);
         void HandleLogoutCancelOpcode(WorldPacket& recvPacket);
-        void HandleGMTicketGetTicketOpcode(WorldPacket& recvPacket);
-        void HandleGMTicketCreateOpcode(WorldPacket& recvPacket);
-        void HandleGMTicketSystemStatusOpcode(WorldPacket& recvPacket);
 
-        void HandleGMTicketDeleteOpcode(WorldPacket& recvPacket);
+		// GM Ticket opcodes
-        void HandleGMTicketUpdateTextOpcode(WorldPacket& recvPacket);
+		 void HandleGMTicketCreateOpcode(WorldPacket& recvPacket);
-
+		 void HandleGMTicketUpdateOpcode(WorldPacket& recvPacket);
-        void HandleGMSurveySubmit(WorldPacket& recvPacket);
+		 void HandleGMTicketDeleteOpcode(WorldPacket& recvPacket);
+		 void HandleGMTicketGetTicketOpcode(WorldPacket& recvPacket);
+		 void HandleGMTicketSystemStatusOpcode(WorldPacket& recvPacket);
+		
+        //void HandleGMSurveySubmit(WorldPacket& recvPacket);
 
         void HandleTogglePvP(WorldPacket& recvPacket);
 

src/trinitycore/trinitycore.conf.dist

@@ -830,12 +830,6 @@ Channel.SilentlyGMJoin = 0
 #                 0 (disable)
 #                 1 (enable)
 #
-#    GM.AcceptTickets
-#        Is GM accepting tickets from player by default or not.
-#        Default: 2 (last save state)
-#                 0 (disable)
-#                 1 (enable)
-#
 #    GM.Chat
 #        GM chat mode at login
 #        Default: 2 (last save state)
@@ -870,7 +864,6 @@ Channel.SilentlyGMJoin = 0
 ###################################################################################################################
 
 GM.LoginState     = 2
-GM.AcceptTickets  = 2
 GM.Chat           = 2
 GM.WhisperingTo   = 2
 GM.InGMList       = 0

win/VC71/game.vcproj

@@ -252,9 +252,6 @@
 			<File
 				RelativePath="..\..\src\game\GameEvent.h">
 			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketHandler.cpp">
-			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp">
 			</File>
@@ -490,6 +487,9 @@
 			<File
 				RelativePath="..\..\src\game\TaxiHandler.cpp">
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketHandler.cpp">
+			</File>
 			<File
 				RelativePath="..\..\src\game\TradeHandler.cpp">
 			</File>
@@ -628,12 +628,7 @@
 			<File
 				RelativePath="..\..\src\game\GameObject.h">
 			</File>
-			<File
+
-				RelativePath="..\..\src\game\GMTicketMgr.cpp">
-			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketMgr.h">
-			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp">
 			</File>
@@ -797,6 +792,14 @@
 			<File
 				RelativePath="..\..\src\game\TemporarySummon.h">
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.cpp"
+				>
+			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.h"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\Totem.cpp">
 			</File>

win/VC80/game.vcproj

@@ -514,10 +514,6 @@
 				RelativePath="..\..\src\game\GameEvent.h"
 				>
 			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketHandler.cpp"
-				>
-			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp"
 				>
@@ -810,6 +806,10 @@
 				RelativePath="..\..\src\game\TaxiHandler.cpp"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketHandler.cpp"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\TradeHandler.cpp"
 				>
@@ -994,14 +994,6 @@
 				RelativePath="..\..\src\game\GameObject.h"
 				>
 			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketMgr.cpp"
-				>
-			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketMgr.h"
-				>
-			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp"
 				>
@@ -1214,6 +1206,14 @@
 				RelativePath="..\..\src\game\TemporarySummon.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.cpp"
+				>
+			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.h"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\Totem.cpp"
 				>

win/VC90/game.vcproj

@@ -519,10 +519,6 @@
 				RelativePath="..\..\src\game\GameEvent.h"
 				>
 			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketHandler.cpp"
-				>
-			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp"
 				>
@@ -815,6 +811,10 @@
 				RelativePath="..\..\src\game\TaxiHandler.cpp"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketHandler.cpp"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\TradeHandler.cpp"
 				>
@@ -999,14 +999,6 @@
 				RelativePath="..\..\src\game\GameObject.h"
 				>
 			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketMgr.cpp"
-				>
-			</File>
-			<File
-				RelativePath="..\..\src\game\GMTicketMgr.h"
-				>
-			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp"
 				>
@@ -1219,6 +1211,14 @@
 				RelativePath="..\..\src\game\TemporarySummon.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.cpp"
+				>
+			</File>
+			<File
+				RelativePath="..\..\src\game\TicketMgr.h"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\Totem.cpp"
 				>