Rewrite much of the GM ticket system
* Extract storage and manipulation of tickets to TicketMgr (from ObjectMgr) * Extract ticket commands to TicketCommands.cpp * Adds support for sending GM responses and GM surveys. * Fix structure of several ticket-related packets. * Add support for understanding lag reports. * Thanks Zor for some of the packet structures, and Cyrax for some sniffs * Please report any issues encountered via the tracker. --HG-- branch : trunk
This commit is contained in:
silinoron
@@ -24,6 +24,7 @@
|
||||
#include "WorldSession.h"
|
||||
#include "World.h"
|
||||
#include "ObjectMgr.h"
|
||||
#include "TicketMgr.h"
|
||||
#include "Player.h"
|
||||
#include "AccountMgr.h"
|
||||
#include "Opcodes.h"
|
||||
@@ -288,377 +289,6 @@ bool ChatHandler::HandleGMChatCommand(const char* args)
|
||||
return false;
|
||||
}
|
||||
|
||||
std::string ChatHandler::PGetParseString(int32 entry, ...)
|
||||
{
|
||||
const char *format = GetTrinityString(entry);
|
||||
va_list ap;
|
||||
char str [1024];
|
||||
va_start(ap, entry);
|
||||
vsnprintf(str,1024,format, ap);
|
||||
va_end(ap);
|
||||
return (std::string)str;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketListCommand(const char* /*args*/)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETSHOWLIST);
|
||||
for (GmTicketList::iterator itr = sObjectMgr.m_GMTicketList.begin(); itr != sObjectMgr.m_GMTicketList.end(); ++itr)
|
||||
{
|
||||
if ((*itr)->closed != 0)
|
||||
continue;
|
||||
std::string gmname;
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, (*itr)->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, (*itr)->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(time(NULL) - (*itr)->createtime, true, false)).c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(time(NULL) - (*itr)->timestamp, true, false)).c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID((*itr)->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
SendSysMessage(ss.str().c_str());
|
||||
}
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketListOnlineCommand(const char* /*args*/)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETSHOWONLINELIST);
|
||||
for (GmTicketList::iterator itr = sObjectMgr.m_GMTicketList.begin(); itr != sObjectMgr.m_GMTicketList.end(); ++itr)
|
||||
{
|
||||
if ((*itr)->closed != 0 || !sObjectMgr.GetPlayer((*itr)->playerGuid))
|
||||
continue;
|
||||
|
||||
std::string gmname;
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, (*itr)->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, (*itr)->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(time(NULL) - (*itr)->createtime, true, false)).c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(time(NULL) - (*itr)->timestamp, true, false)).c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID((*itr)->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
SendSysMessage(ss.str().c_str());
|
||||
}
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketListClosedCommand(const char* /*args*/)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETSHOWCLOSEDLIST);
|
||||
for (GmTicketList::iterator itr = sObjectMgr.m_GMTicketList.begin(); itr != sObjectMgr.m_GMTicketList.end(); ++itr)
|
||||
{
|
||||
if ((*itr)->closed == 0)
|
||||
continue;
|
||||
|
||||
std::string gmname;
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, (*itr)->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, (*itr)->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(time(NULL) - (*itr)->createtime, true, false)).c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(time(NULL) - (*itr)->timestamp, true, false)).c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID((*itr)->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
SendSysMessage(ss.str().c_str());
|
||||
}
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketGetByIdCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
uint64 tguid = atoi(args);
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(tguid);
|
||||
if (!ticket || ticket->closed != 0)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::string gmname;
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(time(NULL) - ticket->createtime, true, false)).c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(time(NULL) - ticket->timestamp, true, false)).c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID(ticket->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTMESSAGE, ticket->message.c_str());
|
||||
if (ticket->comment != "")
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTCOMMENT, ticket->comment.c_str());
|
||||
}
|
||||
SendSysMessage(ss.str().c_str());
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketGetByNameCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
std::string name = (char*)args;
|
||||
normalizePlayerName(name);
|
||||
|
||||
Player *plr = sObjectMgr.GetPlayer(name.c_str());
|
||||
if (!plr)
|
||||
{
|
||||
SendSysMessage(LANG_NO_PLAYERS_FOUND);
|
||||
return true;
|
||||
}
|
||||
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicketByPlayer(plr->GetGUID());
|
||||
if (!ticket)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::string gmname;
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGECREATE, (secsToTimeString(time(NULL) - ticket->createtime, true, false)).c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTAGE, (secsToTimeString(time(NULL) - ticket->timestamp, true, false)).c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID(ticket->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTMESSAGE, ticket->message.c_str());
|
||||
if (ticket->comment != "")
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTCOMMENT, ticket->comment.c_str());
|
||||
}
|
||||
SendSysMessage(ss.str().c_str());
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketCloseByIdCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
uint64 tguid = atoi(args);
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(tguid);
|
||||
if (!ticket || ticket->closed != 0)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
if (ticket && ticket->assignedToGM != 0 && ticket->assignedToGM != m_session->GetPlayer()->GetGUID())
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETCANNOTCLOSE, ticket->guid);
|
||||
return true;
|
||||
}
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETCLOSED, m_session->GetPlayer()->GetName());
|
||||
SendGlobalGMSysMessage(ss.str().c_str());
|
||||
Player *plr = sObjectMgr.GetPlayer(ticket->playerGuid);
|
||||
sObjectMgr.RemoveGMTicket(ticket, m_session->GetPlayer()->GetGUID());
|
||||
|
||||
if (!plr || !plr->IsInWorld())
|
||||
return true;
|
||||
|
||||
// send abandon ticket
|
||||
WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
|
||||
data << uint32(9);
|
||||
plr->GetSession()->SendPacket(&data);
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketAssignToCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
char* tguid = strtok((char*)args, " ");
|
||||
uint64 ticketGuid = atoi(tguid);
|
||||
char* targetgm = strtok(NULL, " ");
|
||||
|
||||
if (!targetgm)
|
||||
return false;
|
||||
|
||||
std::string targm = targetgm;
|
||||
if (!normalizePlayerName(targm))
|
||||
return false;
|
||||
|
||||
Player *cplr = m_session->GetPlayer();
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(ticketGuid);
|
||||
|
||||
if (!ticket || ticket->closed != 0)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
|
||||
uint64 tarGUID = sObjectMgr.GetPlayerGUIDByName(targm.c_str());
|
||||
uint64 accid = sObjectMgr.GetPlayerAccountIdByGUID(tarGUID);
|
||||
uint32 gmlevel = sAccountMgr.GetSecurity(accid, realmID);
|
||||
|
||||
if (!tarGUID || gmlevel == SEC_PLAYER)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_A);
|
||||
return true;
|
||||
}
|
||||
|
||||
if (ticket->assignedToGM == tarGUID)
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETASSIGNERROR_B, ticket->guid);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::string gmname;
|
||||
sObjectMgr.GetPlayerNameByGUID(tarGUID, gmname);
|
||||
if (ticket->assignedToGM != 0 && ticket->assignedToGM != cplr->GetGUID())
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->guid, gmname.c_str());
|
||||
return true;
|
||||
}
|
||||
|
||||
ticket->assignedToGM = tarGUID;
|
||||
sObjectMgr.AddOrUpdateGMTicket(*ticket);
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
SendGlobalGMSysMessage(ss.str().c_str());
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketUnAssignCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
uint64 ticketGuid = atoi(args);
|
||||
Player *cplr = m_session->GetPlayer();
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(ticketGuid);
|
||||
|
||||
if (!ticket|| ticket->closed != 0)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
if (ticket->assignedToGM == 0)
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETNOTASSIGNED, ticket->guid);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::string gmname;
|
||||
sObjectMgr.GetPlayerNameByGUID(ticket->assignedToGM, gmname);
|
||||
Player *plr = sObjectMgr.GetPlayer(ticket->assignedToGM);
|
||||
if (plr && plr->IsInWorld() && plr->GetSession()->GetSecurity() > cplr->GetSession()->GetSecurity())
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETUNASSIGNSECURITY);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTUNASSIGNED, cplr->GetName());
|
||||
SendGlobalGMSysMessage(ss.str().c_str());
|
||||
ticket->assignedToGM = 0;
|
||||
sObjectMgr.AddOrUpdateGMTicket(*ticket);
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketCommentCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
|
||||
char* tguid = strtok((char*)args, " ");
|
||||
uint64 ticketGuid = atoi(tguid);
|
||||
char* comment = strtok(NULL, "\n");
|
||||
|
||||
if (!comment)
|
||||
return false;
|
||||
|
||||
Player *cplr = m_session->GetPlayer();
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(ticketGuid);
|
||||
|
||||
if (!ticket || ticket->closed != 0)
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
if (ticket->assignedToGM != 0 && ticket->assignedToGM != cplr->GetGUID())
|
||||
{
|
||||
PSendSysMessage(LANG_COMMAND_TICKETALREADYASSIGNED, ticket->guid);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::string gmname;
|
||||
sObjectMgr.GetPlayerNameByGUID(ticket->assignedToGM, gmname);
|
||||
ticket->comment = comment;
|
||||
sObjectMgr.AddOrUpdateGMTicket(*ticket);
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
if (sObjectMgr.GetPlayerNameByGUID(ticket->assignedToGM, gmname))
|
||||
{
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTASSIGNEDTO, gmname.c_str());
|
||||
}
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTADDCOMMENT, cplr->GetName(), ticket->comment.c_str());
|
||||
SendGlobalGMSysMessage(ss.str().c_str());
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketDeleteByIdCommand(const char* args)
|
||||
{
|
||||
if (!*args)
|
||||
return false;
|
||||
uint64 ticketGuid = atoi(args);
|
||||
GM_Ticket *ticket = sObjectMgr.GetGMTicket(ticketGuid);
|
||||
|
||||
if (!ticket)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETNOTEXIST);
|
||||
return true;
|
||||
}
|
||||
if (ticket->closed == 0)
|
||||
{
|
||||
SendSysMessage(LANG_COMMAND_TICKETCLOSEFIRST);
|
||||
return true;
|
||||
}
|
||||
|
||||
std::stringstream ss;
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTGUID, ticket->guid);
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETLISTNAME, ticket->name.c_str());
|
||||
ss << PGetParseString(LANG_COMMAND_TICKETDELETED, m_session->GetPlayer()->GetName());
|
||||
SendGlobalGMSysMessage(ss.str().c_str());
|
||||
Player *plr = sObjectMgr.GetPlayer(ticket->playerGuid);
|
||||
sObjectMgr.RemoveGMTicket(ticket, -1, true);
|
||||
if (plr && plr->IsInWorld())
|
||||
{
|
||||
// Force abandon ticket
|
||||
WorldPacket data(SMSG_GMTICKET_DELETETICKET, 4);
|
||||
data << uint32(9);
|
||||
plr->GetSession()->SendPacket(&data);
|
||||
}
|
||||
|
||||
ticket = NULL;
|
||||
return true;
|
||||
}
|
||||
|
||||
bool ChatHandler::HandleGMTicketReloadCommand(const char*)
|
||||
{
|
||||
sObjectMgr.LoadGMTickets();
|
||||
return true;
|
||||
}
|
||||
|
||||
//Enable\Dissable Invisible mode
|
||||
bool ChatHandler::HandleGMVisibleCommand(const char* args)
|
||||
{
|
||||
|
||||
Reference in New Issue
Block a user